Privacy Policy of Tulsa Health Department

Purpose

The purpose of this statement is to inform users of www.tulsa-health.org about the collection and use of personally identifiable information.

Definition of Personally Identifiable Information

For the purposes of this statement “personally identifiable information” means any information relating to an identified or identifiable individual who is the subject of the information.

Personally Identifiable Information Not Routinely Collected

Residents are not asked to routinely provide personal information to visit www.tulsa-health.org or to download information. Some of the pages on www.tulsa-health.org may request personally identifiable information from you in order to provide requested specialized services, such as scheduling an appointment, but such information is handled as it would be on an in-person visit to a government office.

Personally Identifiable Information Available from Government Websites

Access to personally identifiable information in public records at state and local levels of government in Oklahoma is controlled by Oklahoma law. Information that is generally available under Oklahoma law may be posted for electronic access through www.tulsa-health.org. The IP (Internet Protocol) numbers of computers (servers) used to visit our website are noted as part of our statistical analysis on use of our website so we may better design services and improve access to them. However, the site does not attempt to gain personally identifiable information on individual users and associate them with IP addresses.

Use of Constituent Email Addresses

Email addresses obtained as a result of a request to www.tulsa-health.org will not be sold to private companies for marketing purposes. The information collected is subject to the access and confidentiality provisions of Oklahoma Code and federal law. Email or other information requests sent to www.tulsa-health.org may be maintained in order to respond to the request, forward that request to the appropriate personnel or agency, communicate updates to the website that may be of interest to residents, or to provide the Web designer with valuable customer feedback to assist in improving the site. Individuals will be provided with the ability to “opt out” at any time, of any communication regarding new service updates.

Cookies and Analytics

Tulsa Health Department, along with third parties, use cookies, analytics and other technologies. These technologies are used for tracking, analytics, personalization and optimization of the website and marketing communications.

Cookies are small text files that are stored on your browser. Cookies enable browsers to “remember” information related to a specific user and improve navigation within a given site. If you are uncomfortable with storing cookies on your browser, you may set your browser specifically to reject cookies but you may not be able to use all the
functionality of the website.

The Tulsa Health Department may use the following types of cookies on its website:

Strictly Necessary cookies are essential in order to enable you to move around our website. Without these cookies, services you have asked for cannot be provided. They are deleted when you close the browser.

Performance Cookies collect information in an anonymous form about how visitors use our website. They allow the Tulsa Health Department and its affiliates to recognize and count the number of visitors and to see how visitors move around tulsa-health.org when they are using it.

Functionality Cookies allow tulsa-health.org to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features and to improve your experience when using our website.

Targeting Cookies or advertising cookies are used to collect information about your browsing habits in order to enable the Tulsa Health Department and its affiliates to provide you with information about products and services that may be of specific
interest to you.

Data Security and Quality

The Tulsa Health Department is committed to data security and the data quality of personally identifiable information that is either available from or collected by governmental websites, and has taken reasonable precautions to protect personally identifiable information from loss, misuse or alteration. No method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Any third parties responsible for this information are committed to the same principles, and also are required by contract to follow the same policies and guidelines as the state of Oklahoma in protecting this information. Unless otherwise prohibited by state or federal law, rule or regulation, the individual is granted the ability to access and correct personally identifiable information whether or not the information inaccuracy was accidental or by created unauthorized access.

Non-THD Websites

Various websites may be linked through www.tulsa-health.org. Visitors to those sites are advised to check the privacy statements of these sites and be cautious about providing personally identifiable information without a clear understanding of how the information will be used. THD will not be liable for any problems arising from use of non-THD sites.

Privacy Policy for TCR Brand and SMS Campaign Registration

Effective Date: June 23, 2025

At the Tulsa Health Department, we respect your privacy and are committed to protecting the personal information you provide when registering for our SMS marketing campaign.

This Privacy Policy explains how we collect, use, and protect your personal information as part of our SMS campaign registered under The Campaign Registry (TCR) and outlines your rights regarding your information.

Information We Collect
When you opt into our SMS marketing campaign, we collect the following information:

Mobile Phone Number: The phone number you provide when you opt-in to receive our messages.
Consent Records: We store the date, time, and method of your opt-in to comply with The Campaign Registry (TCR) and applicable regulations.

How We Use Your Information
We use the information we collect for the following purposes:

Compliance with TCR Requirements: To maintain accurate consent records as TCR requires, ensuring compliance with industry regulations and guidelines.
Customer Support: To respond to any queries or requests related to the Campaign or our products and services.
Message Analytics: To track engagement metrics, such as message responses and opt-outs, to improve the campaign’s overall effectiveness.

Sharing of Your Information
We take your privacy seriously and do not sell, rent, or share your personal information without your consent, except in the following cases:

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist in delivering SMS marketing messages, maintaining campaign records, and ensuring compliance with TCR requirements. These providers are required to use your information solely for these purposes.
Legal Requirements: We may disclose your information if required by law or in response to legal requests or to protect the rights, property, and safety of the Tulsa Health Department, our customers, or others.

How We Protect Your Information
We implement industry-standard security measures to protect your personal information. While we strive to protect your data, please be aware that no method of transmission over the Internet is 100% secure. We are committed to using commercially reasonable efforts to safeguard your information.

Opt-Out and Data Retention

Opt-Out: You have the right to opt out of receiving marketing messages at any time. To opt-out, reply with the word “STOP” to any of our SMS messages. After opting out, you will no longer receive marketing messages from us. Message and data rates may apply to the opt-out process.
Data Retention: We retain your mobile number and consent records as required by The Campaign Registry (TCR) and other relevant legal obligations. If you opt-out, we will retain minimal information for compliance purposes but will not send further marketing messages.

Your Rights
You have the following rights concerning your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You may request that we update or correct any inaccuracies in your personal information.
Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If there are material changes to how we collect, use, or share your information, we will notify you by updating the “Effective Date” at the top of this page. Continued participation in the Campaign after such changes will be deemed acceptance of the revised Privacy Policy.

Compliance with The Campaign Registry (TCR) and RingCentral Requirements
By participating in our SMS Campaign, you acknowledge that the Tulsa Health Department has registered our SMS marketing campaign under TCR guidelines and that we comply with TCR and RingCentral requirements for transparency and consent. This includes adhering to message frequency limitations, opt-in verification, and data security standards mandated by our service provider.