Strategic Goal #1: Recruit and retain a dedicated and skilled workforce

To have dedicated and skilled employees who believe in the value of every person, believe every person must be treated equally with dignity and respect, believe in giving people resources and opportunities to make informed and healthy choices, believe people deserve honesty and trustworthiness in all we do, and believe every person will experience our services in a safe, caring, trauma-informed and confidential manner.

How we plan to achieve:

1. Develop targeted recruitment initiatives tailored to attract talented applicants by leveraging partnerships with educational institutions, professional organizations and community networks.
2. Implement competitive compensation and benefits packages, including salary adjustments, professional development opportunities and employee wellness programs, to attract and retain top talent in a competitive job market.
3. Strengthen onboarding processes to provide comprehensive orientation, training and mentorship programs that support new hires in acclimating to their roles, understanding organizational culture and fostering a sense of belonging.
4. Conduct regular assessments of employee satisfaction, morale and retention drivers through surveys, focus groups and exit interviews to identify areas for improvement and inform targeted interventions.
5. Develop career advancement pathways, leadership development programs and succession planning strategies to provide growth opportunities and ensure a pipeline of internal talent for key roles within the agency.
6. Enhance the agency’s employer branding and marketing efforts to demonstrate its mission, values and commitment to employee growth, both internally and externally.
7. Formalize partnerships with academic institutions, in effort to foster innovation skills, practices or processes as well as serve as a pipeline for qualified new hires.
8. Develop training programs and resources into the onboarding process and ongoing professional development opportunities for THD staff, emphasizing the importance of improving health outcomes within their work.
9. Establish mechanisms for collecting and analyzing workforce data to inform targeted strategies for recruitment, retention and advancement.
10. Evaluate workforce satisfaction, retention rates, employee engagement and organizational outcomes through regular assessments, surveys and performance metrics. Adjust strategies as needed to achieve continuous improvement.
11. Foster a workplace culture that promotes respectful communication, collaboration and empathy among staff members.
12. Implement policies and practices to review hiring practices, pay structures and opportunities for career advancement and leadership development.

Strategic Goal #2: To improve health outcomes and achieve health goals.

How we plan to achieve:

1. Identify Tulsa County communities that experience the greatest health needs through the Community Health Needs Assessment and the Tulsa County Health Status Report.
2. Guide and support community health workers in the development of strategies/practices that engage community members in decision-making processes. Dedicate staff to long-term community engagement efforts.
3. Foster partnerships with community partners to establish a THD presence and commitment to improve health outcomes.
4. Develop relationships internally and externally to mobilize communities and government to improve health outcomes.
5. Monitor and evaluate programs through data collection, feedback mechanisms and ongoing assessment to ensure effectiveness, sustainability and responsiveness to community needs.

Strategic Goal #3: To increase life expectancy by reducing chronic disease and disability in communities and neighborhoods.

How we plan to achieve:

1. Conduct research and data analyses to better understand the local burden of chronic disease and disability, identify emerging trends and prioritize shared community health goals.
2. Enhance screening and early detection programs for chronic diseases such as diabetes, hypertension and cancer.
3. Increase access to healthcare services and preventive services.
4. Improve access to care, education and support services for women and their infants, aiming to improve health outcomes.
5. Increase the use of effective school-delivered interventions – such as increasing activity among students to promote overall health and well-being and reducing the risk of teen pregnancy through improved self-worth and decision-making skills.
6. Increase the use of effective community-delivered interventions such as health screenings and substance abuse prevention.
7. Reduce health-related issues linked to environmental hazards, substandard housing and unsafe food practices in the community.
8. Promote healthy lifestyles through community outreach, including initiatives targeting the social drivers of health.

Strategic Goal #4: To foster healing and resiliency by acknowledging historical, generational and individual trauma.

How we plan to achieve:

1. Address the intersections of trauma and community health. Acknowledge the compounding impact of trauma and be responsive to the needs of the communities we serve.
2. Conduct an organizational trauma-informed assessment.
3. Establish trauma-informed care training programs for community members, organizations and service providers to increase awareness and understanding of trauma's impact and appropriate response strategies.
4. Administer a resiliency evaluation to enhance programs that support communities, staff and organizations in effectively recovering from public health emergencies and disasters.

Strategic Goal #5: To reduce the impact of health-related misinformation and disinformation on communities and neighborhoods and amplify voices in those communities and neighborhoods.

How we plan to achieve:

1. Ensure all THD employees understand the role they play in reducing health misinformation harm and helping individuals, families and communities access credible, trusted sources.
2. Guide and support community health workers in the development of strategies/practices that engage community members on how to differentiate and evaluate information from disinformation, misinformation and propaganda.
3. Establish community forums and dialogue sessions to provide safe spaces for individuals to voice their concerns, share experiences and build solidarity.
4. Mobilize community leaders, advocacy groups and grassroots organizations to build capacity for community partners and residents to access, interpret and use public health data in effective ways.

THD Strategic Plan: 2016-2020